Contact Us

We are committed to serving you better.

For our existing and prospective customers, stakeholders and business partners, your opinion matters! If you have questions, concerns, compliment or feedback, please call or write us at the contact details provided below.

If you would like immediate information on the status of your remittance, please click on the Remittance Tracker.

Customer Care
Customer Experience Division
Philippine National Bank Financial Center
Pres. Diosdado Macapagal Boulevard, Pasay City
Philippines 1300

Cards Customer Care

Trust Customer Care


Customer Care

Bank Hotline
Tel. No.: (+632) 8573 8888
Email: customercare@pnb.com.ph
PNB Cards
Tel. No.: (+632) 8818 9818
Email: pnbcreditcards@pnb.com.ph
Deposits are insured by PDIC up to P500,000 per depositor.
PNB is regulated by the Bangko Sentral ng Pilipinas
https://www.bsp.gov.ph.
BSP Webchat - https://www.bsp.gov.ph
SMS: 021582277 (for Globe subscribers only)
BSP Facebook - https://www.facebook.com/BangkoSentralngPilipinas
Privacy Policy