PNB supports BSP efforts on Cyber Hygiene

As part of its initiatives under the Check-Protect-Report (CPR) strategy, the Bangko Sentral ng Pilipinas (BSP) reminds the public to be critical of text messages they receive, to avoid SMiShing.

SMiShing is a fraudulent practice that aims to obtain personal information through a link included in a text message.

E-Safety is everyone’s responsibility. The BSP encourages the public to always do the CPR, or CHECK-PROTECT-REPORT, when making financial transactions.

  • CHECK – Check whom you are talking to. Banks and financial institutions will only ask for your personal information if you initiate a call through their official hotlines to make an inquiry or transaction.
  • PROTECT – Protect confidential information. Do not provide your personal data, account details, or passwords to senders of random text messages or emails.
  • REPORT – Report incidences of scams and suspicious transactions to your banks or financial institutions immediately if you think your account has been compromised.

Watch this video to protect yourself from SMiShing.


Customer Care

Bank Hotline
Tel. No.: (+632) 8573 8888
Email: customercare@pnb.com.ph
PNB Cards
Tel. No.: (+632) 8818 9818
Email: pnbcreditcards@pnb.com.ph
Deposits are insured by PDIC up to P500,000 per depositor.
PNB is regulated by the Bangko Sentral ng Pilipinas
https://www.bsp.gov.ph.
BSP Webchat - https://www.bsp.gov.ph
SMS: 021582277 (for Globe subscribers only)
BSP Facebook - https://www.facebook.com/BangkoSentralngPilipinas
Privacy Policy