PNB enhances processing of business loans

Seated from left to right: PNB First Vice President Constantino T. Yap; PNB First Senior Vice President Reynaldo C. Burgos; PNB Executive Vice President Cenon C. Audencial Jr.; PNB President Florido P. Casuela; Integro Technologies CEO Shekhar Mullatti; Integro Technologies Head of Banking – Sales and Alliances, Southeast Asia Kumar Vaibhav; PNB First Senior Vice President Michael M. Morallos; PNB First Vice President Juliet Dytoc with PNB Project Team

27 September 2023 — Philippine National Bank (PSE: PNB) signed a Memorandum of Agreement with Integro Technologies Pte., Ltd. last September 27 at the PNB Financial Center in Pasay to further enhance the processing of business loan transactions.

The initiative aims to install a system that will further streamline PNB’s end-to-end processes for business loan transactions. The goal is not only to make the workflow faster, but to also provide clients with more efficient access to their business loan applications through PNB’s secure online platform and branches, making loan transactions more convenient and hassle-free.

“This project is a very important step towards creating a superior customer experience,” said PNB President Florido P. Casuela. “Our role is to be our customers’ partner in success and so we continuously look for ways to help them do business easier.“

Integro Technologies stands as a cutting-edge and trailblazing provider of lending platforms. Their flagship platform, “SmartLender,” represents the result of more than twenty years of continuous refinement and the application of best practices. SmartLender has become the preferred choice for top banks in Asia and the Middle East as they work towards achieving their strategic objectives. With its headquarters in Singapore, Integro Technologies operates delivery centers in various key locations, including Malaysia, Thailand, Vietnam, India, Indonesia, and the Philippines. Integro Technologies operates as a subsidiary of AurionPro Solutions.

“We are excited to be Philippine National Bank’s chosen partner to digitize and transform their corporate lending process. Integro’s SmartLender platform is a ready compendium of best practices across leading banks in ASEAN and is already localized for the Philippines’ regulatory and business environment. We are confident it will enable PNB to optimize the risk-reward equation and improve customer experience,” said Integro Technologies CEO Shekhar Mullatti.