PNB Digital App named ‘Philippines Digital Experience of the Year’

22 December 2023 — Philippine National Bank’s (PSE: PNB) PNB Digital App won the Philippines Digital Experience of the Year award under the Banking Industry category at the recently held Asian Experience Awards 2023, hosted by the Asian Business Review.

PNB President Florido Casuela expressed that PNB is honored to receive the award for a campaign that reinforces the bank’s position in mobile banking. “With a strong focus on client experience, embracing innovation, and delivering better outcomes, Filipinos can rely on PNB as we continuously provide excellent service through innovative, convenient and secure banking.”

“Delivering a safe, easy and reliable mobile banking experience to our customers is a big part of PNB’s strategic objectives,” said PNB Senior Vice President and Digital Innovations Group Head Damasen Cid. “This award validates our efforts to make banking experience easier and more convenient for our customers. It also reiterates our responsibility and commitment to always keep abreast with fast-changing markets and technologies, enhance user experience, and broaden our array of relevant digital solutions.”

As part of the bank’s digital strategy, PNB revamped its mobile banking app, shifting to a new, highly reliable and secure platform to provide an easy-to-use and intuitive banking application with 24/7 access to relevant mobile banking services and features. Recently, PNB Digital App also earned another milestone by surpassing one million registered users.

The prestigious Asian Experience Awards program, the third since its launch in 2021, seeks to recognize the enterprising initiatives of companies that deliver meaningful brand experiences to their stakeholders.