Regulatory Compliance Risk Division

Regulatory Compliance Risk Risk Division (RCRD) ensures adherence to banking laws, rules, regulations, and guidelines issued and mandated by the Bank’s various regulators. The division observes ongoing dissemination of regulatory issuances to various units through the appointed Compliance Office Designates. Moreover, the division builds a constructive dialogue between GCG and the various offices to properly identify any compliance deficiencies and, subsequently, take corrective action in a timely and consistent manner.


RCRD conducts Regulatory Compliance Risk awareness training and workshops to employees to sustain awareness on new regulations issued by BSP and other regulatory bodies and identify the corresponding impact to the employees’ respective areas of responsibility.


Customer Care

Bank Hotline
Tel. No.: (+632) 8573 8888
Email: customercare@pnb.com.ph
PNB Cards
Tel. No.: (+632) 8818 9818
Email: pnbcreditcards@pnb.com.ph
Deposits are insured by PDIC up to P500,000 per depositor.
PNB is regulated by the Bangko Sentral ng Pilipinas
https://www.bsp.gov.ph.
BSP Webchat - https://www.bsp.gov.ph
SMS: 021582277 (for Globe subscribers only)
BSP Facebook - https://www.facebook.com/BangkoSentralngPilipinas
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